The Deepest Deficit: Trust…

It’s scary how many articles on trust are emerging these days.  It’s certainly a sign of the times.

Most of the articles I see on trust have a distinct North American slant.  Today, however, I ran across one such article that had a distinctly European flavor.  It proved worthy of sharing.

Here’s the link:  http://blogs.hbr.org/cs/2011/07/the_deepest_deficit_trust.html

As Goffee and Jones point out,  the trust deficit is not merely a North American phenomena.  Those of you who have read The Power of Professionalism shouldn’t find that surprising.  Just goes to show…misery loves company.

Youth Is Served – The Finest Professionals Can Offer

The Julian Krinsky Group is a prestigious sports and educational entity that serves more than 4,000 young people each year through leading-edge summer programs.  Based in King of Prussia, Pennsylvania, the Group serves families from all over the world.  Their standards are high—really high! Their aim is to deliver the very finest, most innovative, learning experiences possible.

The staff is young—typically those in their early 20’s. Delivering such high quality programs through a young staff is no easy task. Tina Krinsky, Chief Visionary Officer of the Group, found the mind-set material “the perfect inspiration for my dozen different orientation speeches that I give to over 400 staff from all over the world.”

Of course, Tina wanted to instill within the staff the standards of excellence that was expected of them.  But more importantly, she told the staff that she considered each and every one of them a professional—- certainly a contrarian notion when one considers their young age. Yet she noted, “we deliver the finest, most professional, learning experiences for young people in the world. Only you as professionals can ensure that happens. I have every confidence you will do exactly that.” They do.

Tina sees in those young staffers what they can’t immediately see in themselves. By the end of each  summer, staffers grow just as much as their young students do. They grow—not because they are trying to do something—but because they are attempting to be something.

Who Ya Hanging With?

Quick! Think of the people who you tend to hang around with. You know, people you don’t have to hang around, but people you want to hang around. For instance, the colleague at work who you can confidently confide in…the life-long friend who has always known how to buoy you up in moments of despair…the relative who always has your back…the college roommate who gave it to you straight when you were about to receive academic probation. What do they have in common?

Allison Morrissey of Durango, Colorado (who received an Advanced Readers Copy of The Power of Professionalism) made an astute observation when pondering that question.  She notes, “Now I can articulate why I like my social circle so much. They come from every economic strata.  They represent every educational strata. They cover a myriad of tongues, creeds, and skin colors. The commonality amongst them? They’re all professionals.”

How about you? Are you hanging around with professionals?