Cheryl is the best project manager we have—her integrity is beyond reproach.”  “Suzanne is one of the finest people you’d ever want to work with—she’s simply a star.
Charlie was my best boss ever—fair-minded, respectful, insightful–he’s the real deal.

The people expressing their admiration for these people based their views on years of personal experience working with them. But isn’t it funny how we’re prone to change our tune when things don’t quite go our way:

  • You change your tune about Cheryl after she reassigns you to a lower-profile project.
  • You change your tune about Suzanne after she respectfully, but vehemently, disagrees with you in front of the boss on a key strategic issue.
  • You change your tune about Charlie after he doesn’t hire you for a job you desperately sought.

If these people were good before, they should be good after. Your view shouldn’t change just because an isolated situation doesn’t go your way. Changing your tune in such circumstances makes you look petty…makes you look small…puts you fifty yards south of showing up as a professional would.

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